Patient Rights

  • General rights to service
  • Right to provide and request information
  • Right to choose and change healthcare institution and staff
  • Privacy, respect for moral and social values
  • Right to halt or refuse treatment and withdraw consent
  • Security
  • Right to exercise freedom of religion
  • Respect for human values, dignity and comfort
  • Right to have guests and companion
  • Application, complaint and litigation rights
  • All of our international patients can register their complaints, suggestions and requests in their native language to our hospitals or call centres of the Ministry of Health by calling 0 850 288 38 38
  • If they wish to seek their legal rights, international patients can litigate in the courts of Turkey with ease.
  • All of our doctors have the mandatory occupational insurance for immediate compensation payment to patients in case of any medical error or malpractice.
  • Our hospital is operational in accordance with the national accreditation criteria and is officially inspected twice a year.